iStore Digital Lifestyle Retail
iStore is an Apple Premium Reseller that has six great locations nationwide. Ayala Center Cebu, SM Northwing Cebu, SM Iloilo, SM Bacolod, Robinsons Dumaguete and Centrio Cagayan de Oro. For more information about our company, visit our website: http://www.istore.ph
is currently looking for:
OFFICE IN - CHARGE
Qualifications:
- 1-2 years Managerial experience preferably in a global company
- At least 25 years old above
- Knows how to handle customer complaints
- Good customer service
- Willing to work over time and on holidays
- Has strong leadership skills
- Willing to stand for 8 hours or more
- Willing to learn about Apple products
- Can work well with the team
- Can handle stress & pressure
- Male or Female
Job Description:
- Supervise, inspire, and lead the team to provide unsurpassed customer
- experienced.
- Ensure all store’s daily operational task are consistently delivered.
- Daily manpower capacity and stock’s support;
- Monitor & assess daily stocks velocity / run rates and store inventory hanling;
- Monitor, assess, and provide accurate forecast on stock replenishment;
- Monitor, support, and provide coaching activities in relation to sales and technical issues;
- Provide end of day retail store’s report;
- Ensure store sales targets and milestone are achieved and periodically reviewed.
- Provide and ensure store’s compliance in relation to apple audit and review at all times.
- Ensure communication and daily coordination from back-office support are consistently achieved and reviewed as the need arises.
- Monitor, assess, and ensure daily apple helpdesk processes are able to provide the best customer’s satisfaction experience at all times.
- Salary Range: Confidential
source: www.cdo.mynimo.com